Denison Municipal Utilities

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OFFICE HOURS AND LOCATION

LOCATION:Denison Municipal Utilities Business office is located at West Broadway & 7th St. P.O. Box 518 Denison, Iowa 51442

INFORMATION & INQUIRIES Phone:712-263-4154 Fax: 712-263-8767

EMERGENCIES OR OUTAGES Phone:712-263-3046

OFFICE HOURS: 7:00 a.m. to 4:00 p.m. Monday through Friday (Closed Saturdays, Sundays and Holidays) A payment drop box is available for after- hours payments at the office location. Customers can also drop off their payments at: Bank Iowa, Crawford County Trust and Savings Bank and United Bank of Iowa during their normal banking hours

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Denison Municipal Utilities

Were you aware that Denison Municipal Utilities has a Housing Assistance Discount Program available for new residential construction? The amount of the assistance shall not exceed $2,000 for single family dwellings. Multi-family dwellings may also be eligible. This housing assistance program is in addition to the Bright Energy Solutions incentives available for residential customers. If you would like more information on this program or Bright Energy Incentives please contact our BES Representative, at 712- 263-3046.

Now is a great time to consider the following payment methods: • ACH from your checking or savings account initiated by DMU on the due date (Download ACH form here.), Email to: cwessel@dmuonline.com or fax to: 712-263-8767 • Recurring credit card payment processed on the due date. (Download Credit Card form here.), Email to: cwessel@dmuonline.com or fax to: 712-263-8767

Denison Municipal Utilities

Text Notifications

Some of the notifications available are: · Bill Notifications · Payment Received · Landlord Inactivated · Tenant Read Out · Landlord Activated · Budget Changed · Credit Card Expiring

To sign up for the Mobile TEXT NOTIFICATIONS just call our office at (712-263-4154).

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2021-2022 Iowa Home Energy Assistance Program

May 16, 2022 Denison Municipal Utilities’ (DMU) Board of Trustees implemented a Water Watch which is the first step of the Water Conservation Plan approved by the Board. The Water Conservation Plan has three steps or phases that can be implemented by the Board based on the ability of the water system to meet the needs of the customers. Under a Water Watch water customers of DMU and West Central Iowa Rural Water Association (WCIRWA) are being asked to conserve water.

Click here for water watch restrictions.

Click here for water watch restrictions Spanish

DMU has reached its Peak load demand during these excessively hot days, please conserve electricity during this high demand.

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Denison Municipal Utilities Application for Service

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Check out our new DMU mobile app! DMU is embracing the latest technology, being one of the first utilities in Iowa to deploy a mobile customer access app. The app provides an extensive measure of convenience for DMU customers. The DMU app is safe, secure, and easy to install. Download the DMU app by searching for “DMU” in the Apple or Google App Store. Download the free app now for your smartphone! • View Account Status • View Statements • View Payments • View Usage • Pay Your Bill • Receive Important Messages